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icon22 Tenant Handbook

Thank you for choosing Sunshine Rental Properties to serve your rental needs. The following information will be useful to you during the time you reside in one of our properties.

Moving In

The day you move in we will provide you with keys, amenity passes or pool passes, garage door openers and a Move-in Inspection Form that you can complete and return to us within the first 5 days of your lease.

Payment of Rent

Your rent will be due on the first day of each month in our office. Rent is paid based on receipt in our office, not postmarked date. You can mail your payment to the office or drop it off at the front desk during our regualar office hours (Monday - Friday: 8:00 AM to 4:00 PM). Late fees are levied the day after your rent is due on your rental agreement. WE DO NOT WAIVE LATE FEES.

Late Fee Policy

If your rent is received one or more days late you will be charged the late fee as set forth in the rental agreement. Your rental agreement states that rent, late charges, and other legitimate charges will be posted to the resident account. Unless otherwise stated, rent is due on the first, and late with $10.00 late fee on the 6th, and another $50.00 late fee on the 10th. After the third offense, the late fee will be an automatic $100.00 per occurrence plus agreed late fees per lease agreement. Payments received are applied to the oldest outstanding charge first. If there is an outstanding charge on your account when your rent is due, payments will be applied toward the outstanding charges first and then toward the current rent charge. If the payment is not sufficient to cover past due charges as well as the current rent charge, your current rent will be short. If the rent is short you will incur a late charge. To avoid late charges, be sure to pay all rent on time and any charges posted to your account by the time your current rent is due. Legal eviction can be filed on the 6th of the month in which your rent is late.

Returned Checks

Your rental agreement states the amount you will be charged for each return check. Our current fee is $50.00 for each check returned. You will be charged this fee even if the check clears upon re-submission to the bank. In addition, if the returned check is for payment of rent, you will be charged late fees through the date the check clears the bank on re-submission or until you provide certified funds to pay for the returned check. Depending upon the date the check is returned, you also may receive a three-day notice to pay or vacate the property.

Deposits

When you signed your lease agreement, you gave us a deposit to cover any potential damage to the property. The deposit will be held in a trust account until you vacate the property. Please be aware, YOUR DEPOSIT MAY NOT BE USED AS YOUR LAST MONTHS RENT.

Maintenance

Maintenance and repairs are generally the items of most concern to our residents. For maintenance request, please call our office at 843-796-1208 (Monday - Friday: 8:00 AM - 4:00 PM). For emergency repairs, please contact Judy directly at 843-424-5217. We attempt to respond to all non-emergency requests within 72 hours.

The following are examples of maintenance emergencies:

  • No hot water
  • No heat (during cold months)
  • Air Conditioning not working
  • Water pipe burst (dripping faucets are not considered an emergency)
  • Broken door lock
  • Refrigerator not cooling
  • Natural gas leaks
  • Fire or smoke of any sort